Improving the Patient Experience. Friendly Healthcare Environments for Children and Young People

Author:

NHS Estates

Publisher:

TSO (The Stationery Office)

This strategic guidance is part of a series of publications by NHS Estates which consider the planning and design of NHS facilities to improve the patient experience. It focuses on the identification of core principles involved in providing a friendly environment for children and young people using healthcare facilities, and can be applied to any health care or social care setting.

Key features:

Topics discussed include:

• the Children's National Service framework

• views of children, young people and their carers

• key considerations including security, safety, privacy, the importance of play

• education in hospital and the use of artwork displays

• designs based on sensory receptors of sight, touch, hearing, taste and smell

• the European Association for Children in Hospital (EACH) Charter.

Extent	72 Pages	ISBN	9780113224975
Size	A4	Price	£25.00
Format	Paperback	Published	26 Apr 2004
Availability	Out of Print: but may be available to order	Delivery	Delivery options and charges