Civic space review of Portugal: towards people-centred, rights-based public services

OECD public governance reviews

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Organisation for Economic Co-operation and Development

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OECD

The Civic Space Review of Portugal provides an in-depth analysis of the national legal frameworks, policies, institutions, and practices relevant to civic space protection, with an emphasis on harnessing user input to facilitate people-centred public service reforms. The Review assesses three key areas: 1) protecting the civic freedoms and information environment that create the conditions for public service reforms; 2) strengthening stakeholder and citizen participation in the process; and 3) moving towards more inclusive, accessible and people-centred public service design and delivery. The two case studies and concrete recommendations in the review offer a tangible path towards more inclusive, participatory public services that place citizens at their core