Contact us

Our dedicated support teams are waiting to answer your questions and will be happy to provide further information from 08:00 to 18:00 (BST/GMT) Monday to Friday.

Telephone calls may be monitored or recorded for training and quality purposes.

End of year opening hours 2024

TSO’s contact centre and warehouse will be operating reduced hours during the final week of December:

24th December – 09:00 – 17:00

25th and 26th December – closed

27th to 31st December – 09:00 – 17:00

1st January – closed

2nd January – normal hours resume, 08:00 – 18:00

Please note that any orders placed on or after Tuesday 24th December will not be despatched until Monday 30th December, so you may experience delays.

Enquiries

For orders:

Email: customer.services@tso.co.uk*

Tel: +44 (0)333 202 5070

Text tel: +44 (0)333 202 5077

Twitter: @TSO_Publishers

For technical issues:

Email: esupport@tso.co.uk*

Tel: +44 (0)333 200 2425

View TSO call charges and information.

*For data security purposes, please do not submit any credit card details in email correspondence with TSO.

Quotation invoices

A quotation invoice can be raised as a pro forma for advance payment. Please contact our Customer Services team with the full details of your order requirements.

If you would like to pay directly by cheque, there is an option to 'Pay by Post' once in the 'Checkout'. Selecting this option will produce an online order form containing the items from your shopping basket.

Simply fill in your details on screen before printing, or complete by hand once printed, and post to:

TSO Customer Services
18 Central Avenue
St Andrews Business Park
Norwich
NR7 0HR

Feedback

If you have a general query, comment or complaint: you can sumbit general queries, comments or complaints concerning the TSO Shop by using our feedback form.

Editorial enquiries

For all queries regarding editorial content please email: TSO Web Team.