Welcome to HSE Books Help

Please find answers to the most frequently asked questions below:


How do I track my order?

How do I logout?

How do I find the publication I'm looking for?

What is TSO's VAT number?

Why do I keep getting asked to log in?

If you didn't find the answer to your question or you require more information:


Please contact Customer Services by telephone +44 (0)333 202 5070, email at hseorders@tso.co.uk. For data security purposes, please do not submit any credit card details in email correspondence with TSO.

The Customer Service Centre is open from 08:00 to 18:00 (BST/GMT) Monday to Friday. Telephone calls may be monitored or recorded for training and quality purposes.

Hearing and speech impaired customers can also communicate via text telephone on +44 (0)333 202 5077.