Business and Management

TSO’s Best Practice titles are the authoritative resources for professionals seeking to design, implement, and continually improve their knowledge and skills in business, project management and IT services. Grounded in globally recognised frameworks, these publications offer practical, actionable insights that help organisations align their services with business goals, optimising performance and delivering measurable value. Alongside many of the authoritative titles, are e-Learning courses, tools and revision guides.

TSO’s Best Practice titles provide:

• Trusted Expertise: Developed with input from industry leaders and subject matter experts, ensuring accuracy, relevance, and alignment with real-world challenges.
• Proven Frameworks: Support for widely adopted methodologies, enabling consistent, scalable service management across teams and organisations.
• Continuous Value: Guidance that facilitates continual improvement, enhanced customer satisfaction, and operational efficiency.
• Professional Growth: Essential reading for certification preparation, career development, and staying current with evolving best practices.