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ITIL 4 provides an end-to-end IT operating model for the delivery and operation of tech-enabled products and services. ITIL 4 empowers IT teams to continue to play a crucial role in wider business strategy.
It is part of the professionally recognized ITIL training and certification scheme, supports organizations and individuals to gain optimal value from IT and digital services.
ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology.